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Update your Okta user profile

This how-to describes how to edit each section of your Okta user profile.

Access your Okta user profile

  1. Log into the TWDB Application Portal.
  2. Click your name at the top right to display a dropdown menu with the options: Settings, Preferences, Sign Out. Click Settings.
  3. Your Account information should display. If you have not signed in within fifteen minutes, you will see a green Edit Profile button. Click Edit Profile.
  4. A prompt will appear asking you to verify your account by password or other security method (if enabled).
  5. After verifying your Okta account you will return to your Account page where editing should be enabled. An Edit button should appear for each of the Account sections.

Edit Personal Information

Click the Edit button for this section to edit your Personal Information. TWDB applications will use your Okta user information to update their contact information, so it is important to keep your name, email, and mailing address current.

Note: Due to constraints of the Okta product, the display order of the Personal Information section cannot be updated. The address fields do not appear in the correct order. We apologize for this inconvenience.

You can use the Multi-Factor Authentication (MFA) for Enhanced Account Security dropdown menu to opt into multi-factor authentication by selecting Turn on MFA.

If you choose to use MFA, please see the instructions on setting up additional Security Methods.

Edit Display Language

Click the Edit button to update your Display Language. A dropdown list displays the available languages. Select a language and click Save.

Note: If you choose to change the language from the default, please be aware that the translation has not been validated and may not be perfect.

Change Password

Use this section to update your password. If you do not know your current password, you may also reset your Okta password from the sign in page.

End All Sessions

Use this option to end all active sessions on every device that has accessed your Okta account.

  1. Click the Sign out button to end all active sessions.
  2. Click Sign out again to confirm that you want to end all active sessions (including your current session).